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brucep
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Phone line dead how to contact.

The phone line is dead, so how do you contact Virgin media to report the problem can't find an email address.
Checked the status cheacker an stop's at 99 percent.

Many thanks,
Bruce.
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Superuser
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Re: Phone line dead how to contact.

Webchat. Would be an option on the contact us page.

Else you can use a friend/neighbours phone or mobile.
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All posts made are personal opinions as I do not work for VirginMedia.
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Forum Team
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Re: Phone line dead how to contact.

Hi brucep,

 

Really sorry to hear about the fault experienced.

 

I've checked the line state and there doesn't appear to be any obvious reason for this at present.

 

Have you tried disconnecting/reconnecting the handset or tested different equipment?

 

Speak to you soon,

 

Nat_J

 

 


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