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RealChris
On our wavelength
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Peak time fault?

Speeds seriously vary on my 200Mbps line. Would it be possible to check if my area is suffering from high load?

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Forum Team
Forum Team
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Re: Peak time fault?

Hi RealChris,

 

Thanks for your post and welcome to the forums. It's great having a new face in the Community Smiley Happy 

 

I'm sorry to hear that you have been having an issue with your speeds during peak times.

 

 In order to help you with this I'll need to go into the account and check a few things. I have been unable to locate your account and need some information from you so that I can resolve this issue. 

 

I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

 

Speak soon,

Kath_F
Forum Team

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