Stats look ok for downstream however your upstream you have one connected at 16qam and the other at 64qam not sure if thats an issue but usually both connect at either 16qam or 64qam maybe power down your hub for 15 mins and then power up and check stats again.
Do you have poor speed all of the time or just between 4pm and 1am.
DO YOU SUFFER FROM SLOW DOWNLOAD SPEEDS AT PEAK TIMES? CLICK HERE
This is the poor quality of my Superhub 3 connection
Fault reported 09/2014 - Fault ticket raised 01/01/15 - Changed to 05/15 - Changed to 12/08/15 - Changed to 14/10/15 - Changed to 04/11/15 - Changed to 15/04/16 - Changed to 06/07/16 - Changed to 31/09/16 - Changed to 30/11/16 - Changed to 15/02/17 - Changed to 12/07/17 - Changed to 20/09/17 - Changed to 14/06/17 - Changed to 10/01/18 < 3 YEARS SINCE FIRST TICKET Upgraded to 24 downstream channels completed 25/04/17 - CMTS card upgrades completed 07/04/17 - Upgraded to 20 downstream channels completed 18/10/16 - Upgraded to 16 downstream channels 06/08/16 (From 8) - F004332353 High Utilisation closed on 01/08/16 - - Fault reference F003508309 ticket was closed in ERROR!!!!!! -
Thanks to BT Fibre Broadband I can actually game without lag