I am on 200Mbps package and the speed is around 25Mbps. I am tired of working with tech support over the phone who seem to be just focussing on trivial first line checks. Can somebody assist please? The postcode is KT15 1UX.
Don't hold your breath Ted , have been living this nightmare for months I'm in the KT23 area 20
they keep sending engineers out he plays a bit says its fine shows me the speed test results from "www.speedtest.Upc.ie" which shows 185mb or so downloads speed and off he leaves...but still running like a dog... so check using other speed test software and I'm only getting readings between 45mb and 101mb at most if im lucky so why does virgins own speedtest in ireland show speeds of over 204mb I would like an answer as well please Virgin !!! please see pictures attached.