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ted198x
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Painfully slow on 200Mbps package- KT151UX

I am on 200Mbps package and the speed is around 25Mbps. I am tired of working with tech support over the phone who seem to be just focussing on trivial first line checks. Can somebody assist please? The postcode is KT15 1UX.

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alfredwellesly
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Re: Painfully slow on 200Mbps package- KT151UX

Don't hold your breath Ted , have been living this nightmare for months I'm in the KT23 area 20

they keep sending engineers out he plays a bit says its fine shows me the speed test results from "www.speedtest.Upc.ie" which shows 185mb or so downloads speed and off he leaves...but still running like a dog... so check using other speed test software and I'm only getting readings between 45mb and 101mb at most if im lucky so why does virgins own speedtest in ireland show speeds of over 204mb I would like an answer as well please Virgin !!! please see pictures attached.

speedtest.Upc.ie results.jpgbroadbandchoices.co.uk.jpg

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ted198x
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Re: Painfully slow on 200Mbps package- KT151UX

Hi Mate,

Thank you for your valuable input. My speed is terrible now and is around 15 Mbps. I am thinking of leaving virginmedia. 

- Disappointed user

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