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Message 1 of 7 (187 Views)

Packet loss, up to 60% for large periods

I've got large periods of terrible packet loss. Since yesterday I've been measuring it:

Packet lossPacket loss

For hours at a time, the internet connection is nearly unusable. Restarting the router often (but not always) makes the packet loss go away for a short while. (For example, the dip between 14:25 and 15:57 there is likely my housemate rebooting the router).

I need any help I can get to reduce this problem - even browsing the web is nearly impossible when the packet loss is at its worst.

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Message 2 of 7 (129 Views)

Re: Packet loss, up to 60% for large periods

The packet loss continues - here's the measurement for the past week(ish):

 

2017-08-06-packet_loss.png

The internet connection is periodically not usable. Bouncing the router brings back the connection for a while again.

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Superuser
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Registered: ‎10-07-2014
Message 3 of 7 (125 Views)

Re: Packet loss, up to 60% for large periods

 Set up a BQM

HERE

 

Run it for say 24 hrs, and post the result.

 

Dont forget youll need to make sure your super hub is configured to reply to ICMP echo requests...

 

 

 


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Message 4 of 7 (100 Views)

Re: Packet loss, up to 60% for large periods

Today's been amazingly much better:

https://www.thinkbroadband.com/broadband/monitoring/quality/share/1abf0a02b0813957dc0fc4b59e8cd3b8e52601d4-09-08-2017

Compare the external and intenal monitoring - and they agree well:



 

I'm going to keep the monitor going for while.

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Message 5 of 7 (89 Views)

Re: Packet loss, up to 60% for large periods

Youve still got packet loss. So keep it running, come back and tell us if it kicks off again...

 


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Message 6 of 7 (67 Views)

Re: Packet loss, up to 60% for large periods

Good call on keeping the monitoring going. Unfortunately, it looks like the packet loss is picking back up again:

https://www.thinkbroadband.com/broadband/monitoring/quality/share/fe4b77e9751ec086c469d19b1bc481b82df478ff-12-08-2017

 

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Message 7 of 7 (11 Views)

Re: Packet loss, up to 60% for large periods

Hey anglerud,

Thanks for posting Smiley Happy

Sorry to see the problems you're having with your connection. Everything looks good from our end so I'm hoping this has settled down for you now.

Do you still need help with this?

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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