Anybody else suffering from painfully slow broadband speeds in the PR7/Chorley/Lancashire area? I'm supposed to have 100MB, which to be honest I've never got anywhere near, but last night it was down to 0.8MB and today it's only up to 2.5MB. At the most, I've only ever seen 50-60MB but I've never struggled with that but it's just painful at the minute, pages aren't loading etc.
I'll ring up and raise it with them then but they'll no doubt try to blame it on my laptop and start giving me tips on how to improve my connection...
Just done 5 speed tests in a row: 3, 11, 5, 3, 2. It seems to be all over the place but mainly poor. Nowhere near the 100MB I'm paying for!
I can probably change providers as I feel like it's been ages since I signed up with them but I've been really happy with the internet until now! Plus my TiVo is at 94% and it would take forever for me to watch all those programs
I've run a diagnostic on your account and everything is looking great on this end. All the levels are as they should be and there are no network issues in your area. Are you still experiencing speed issues?
Look forward to hearing from you!
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It's still diabolical and I'm fed up with it now. Down to 4mb last night and I couldn't even get through a 25 min program on my Fire Stick without it freezing and crashing every few minutes. Someone on another thread said it's probably down to being "throttled". The service is not fit for purpose as it stands.
What it says at your end is not corresponding to how I'm experiencing the service, which is what the most important thing is, surely? Typical fob off.