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pana_valentin
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PLEASE HELP!

I have vivid 200 gamer but my broadband speed is too slow.http://www.speedtest.net/result/6111251522.png.Date And Time Error Number Event Description
1970-01-01 00:01:41.00 82000200 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
1970-01-01 00:02:46.00 68000100 DHCP FAILED - Discover sent, no offer received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
1970-01-01 00:05:57.00 82000200 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
1970-01-01 00:06:59.00 68000100 DHCP FAILED - Discover sent, no offer received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
1970-01-01 00:09:38.00 82000200 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
1970-01-01 00:10:42.00 68000100 DHCP FAILED - Discover sent, no offer received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
1970-01-01 00:11:22.00 82000200 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
1970-01-01 00:12:25.00 68000100 DHCP FAILED - Discover sent, no offer received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
1970-01-01 00:13:04.00 82000200 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-03-04 10:48:04.00 69010200 SW Download INIT - Via Config file
2017-03-04 10:58:04.00 69011200 SW download Successful - Via Config file
2017-03-04 12:34:48.00 68010100 DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-03-04 13:00:37.00 68010400 DHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-03-05 14:16:32.00 82000200 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;.Channel ID Frequency(Hz) Mode Power
(dBmV) Modulation Channel Bandwidth(Hz) Symbol Rate (ksps)
13 46200000 ATDMA 48 16 qam 6400000 5120
14 39400000 ATDMA 48 16 qam 6400000 5120.

1 298750000 2.9 38.6 256 qam 17
2 322750000 2.9 38.6 256 qam 20
3 314750000 2.7 38.9 256 qam 19
4 306750000 2.9 38.9 256 qam 18
5 290750000 2.7 38.9 256 qam 16
6 282750000 2.9 38.9 256 qam 15
7 274750000 2.7 38.9 256 qam 14
8 266750000 3.4 38.6 256 qam 13
9 258750000 3 40.3 256 qam 12
10 250750000 3.5 38.9 256 qam 11
11 242750000 3.2 38.9 256 qam 10
12 234750000 3.7 38.9 256 qam 9
13 226750000 3.7 40.3 256 qam 8
14 218750000 4.1 40.3 256 qam 7
15 210750000 4 40.3 256 qam 6
16 202750000 4.4 38.9 256 qam 5
17 194750000 4.8 40.3 256 qam 4
18 186750000 5 40.3 256 qam 3
19 178750000 5.4 40.3 256 qam 2
20 170750000 5.5 40.9 256 qam 1

What can I do.



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Superuser
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Re: PLEASE HELP!

6111251522

Posting your picture for you as your link is broken.

 

 

 

How are you connecting, wired or wirelessly?

Your broadband is also 'up to' not 'guarenteed' speeds.

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pana_valentin
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Re: PLEASE HELP!

I tried both and have the same speed
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Forum Team
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Re: PLEASE HELP!

Hey pana_valentine,

Thanks for posting and a big welcome to the community Smiley Very Happy

Sorry to hear about the reduced speeds you're experiencing. I've just looked into this and I've noticed that we're currently working on a general fault in your area under ref: F005159304 which we're hoping to have resolved by around 7PM this evening. Would you please post an update after tonight and if we need to, we will investigate further.

Thanks again,

Take care.

Heather_J

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