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TrevorConway
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Overloaded network?

What download speed should I be able to achieve reliably in Baldock SG7 6BG. Thanks.
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Re: Overloaded network?

Hello TrevorConway,

Thanks for joining the forum Smiley Happy

I'm assuming you're experiencing slow speeds which is why you've posted. I've checked your area and I can see an open fault for slow speeds. The fault ref is: F004130273 and it's being reviewed later in the year so while this is on-going you might notice peak time speed reductions. What hard-wired speeds are you getting when you perform a speed test?

Catch up with you soon,

Take care.

Heather_J

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TrevorConway
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Re: Overloaded network?

Using Virgin recommended 'Speedtest'

Baldock Herts SG7, connected to iPad via home WiFi (not hard wired).  Very typical and often too slow to run test.

Been getting progressively worse as the system is very oversubscribed I think.  I understand that there are no restriction on new subscriptions, which makes a mockery of the service speed levels and price breaks still on offer to new subscribers.  This of course will make the service worse for all until the infrastructure is upgraded  

Test Date: 3 Aug 2017 10:56

Download: 3.64 Mbps
Upload: 6.55 Mbps
Ping: 12 ms
Connection Type: Wi-Fi
Server: Luton
Internal IP: 192.168.0.10
Latitude: 51.9876

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Re: Overloaded network?

Hello again TrevorConway,

Thanks for getting back to me Smiley Happy

Apologies again about this, I know it's frustrating. Thanks for providing further speed test results. Do you think it would be possible to arrange a hard-wired test just so we can compare the results?

Hope to hear back from you soon,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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