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Night4420
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Only getting 30mb broadband but paying for 100mb

Hi, I'm really frustrated, for months now since upgrading to 100mb broadband I only get speeds of 30mb. Please can this be resolved?

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Forum Team
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Re: Only getting 30mb broadband but paying for 100mb

Hi Night4420,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your speed.

 

I've located your account and our technicians have picked up a network issue affecting speed in your area - Ref.(F004680613). Our technicians are working to get this resolved as soon as possible.

 

The current review date is: 21st December 2016.

 

I'm sorry for any inconvenience this has caused.

 

Josh


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