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acederby
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Message 11 of 21
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Re: Not getting what I should



Diagnostic Results...
WiFi signal strength of TIVO-C680000203BE45C is -69dBm.
WiFi signal strength of android-7690741be341529d is -68dBm.
Wireless primary network is Enabled on 2.4GHz.
Wireless primary network is Enabled on 5GHz.
Internet connection is good.
Telephone line 2 is disabled
Telephone line 1 is disabled
Wired client on port 2 is running at 100 Mbps.
Device connected on port 2 is running at a lower speed of 100 Mbps and is not utilizing the full available speed.
Wired client on port 1 is running at 100 Mbps.
Device connected on port 1 is running at a lower speed of 100 Mbps and is not utilizing the full available speed.
Wireless guest network is Disabled on 2.4GHz.
Wireless guest network is Disabled on 5GHz.
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acederby
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Message 12 of 21
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Re: Not getting what I should

Update


Diagnostic Results...
WiFi signal strength of TIVO-C680000203BE45C is -69dBm.
WiFi signal strength of android-7690741be341529d is -68dBm.
Wireless primary network is Enabled on 2.4GHz.
Wireless primary network is Enabled on 5GHz.
Internet connection is good.
Telephone line 2 is disabled
Telephone line 1 is disabled
Wired client on port 2 is running at 100 Mbps.
Device connected on port 2 is running at a lower speed of 100 Mbps and is not utilizing the full available speed.
Wired client on port 1 is running at 100 Mbps.
Device connected on port 1 is running at a lower speed of 100 Mbps and is not utilizing the full available speed.
Wireless guest network is Disabled on 2.4GHz.
Wireless guest network is Disabled on 5GHz.
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acederby
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Message 13 of 21
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Re: Not getting what I should

Hi found this
Router Status
This page displays information on the status of the Hub 3.0 HFC and IP network connectivity.
Status
Downstream
Upstream
Configuration
Network log
Refresh data
Cable Modem Status
Item Status Comments
Acquired Downstream Channel(Hz)
298750000
Locked
Ranged Upstream Channel(Hz)
46200000
Locked
Provisioning State
Online
Back
Refresh data
Downstream bonded channels
Channel Frequency(Hz) Power
(dBmV) SNR
(dB) Modulation Channel ID
1 298750000 4.6 34.9 256 qam 21
2 322750000 4.9 35.7 256 qam 24
3 314750000 4.9 35.5 256 qam 23
4 306750000 4.8 35 256 qam 22
5 290750000 4.3 35 256 qam 20
6 282750000 4.3 35 256 qam 19
7 274750000 4.1 34.9 256 qam 18
8 266750000 4.4 35 256 qam 17
9 258750000 4.3 35.5 256 qam 16
10 250750000 4.4 35.5 256 qam 15
11 242750000 4 35.5 256 qam 14

Refresh data
Upstream bonded channels
Channel ID Frequency(Hz) Mode Power
(dBmV) Modulation Channel Bandwidth(Hz) Symbol Rate (ksps)
86 46200000 ATDMA 42 64 qam 6400000 5120
88 32600000 ATDMA 42 64 qam 6400000 5120
Operational Configuration
General Configuration Value
Network access
Enabled
Maximum Number of CPEs
1
Baseline Privacy
Enabled
Docsis Mode
Docsis30
Config file
V0dea97109ea7aa00.cm
Primary Downstream Service Flow
SFID 485140
Max Traffic Rate 230000000
Primary Upstream Service Flow
SFID 485139
Max Traffic Rate 12700000

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DarkBahamut
Fibre optic
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Message 14 of 21
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Helpful Answer

Re: Not getting what I should

I think it's pretty clear from what you just posted that the issue is due to your devices/computers and not the VM network.

You're wired devices are only running at 100Mbps, so will never get to 200Mbps and as your wireless devices post even lower speeds, it's clear they aren't achieving a link speed high enough either (1x1 802.11n devices perhaps?). What exactly is the android device you have connected?

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acederby
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Message 15 of 21
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Re: Not getting what I should

Thank's for your reply.

 

The android is our two Sony mobiles on VM also.  I think I understand what you are saying.  Sorry I am not tec minded, just get by on a few advanced things.  Could I do anything to the computer? or as I think put up with it, lets face it it is not the end of the world.  once again thanks foe your reply

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DarkBahamut
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Message 16 of 21
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Re: Not getting what I should

 

Just to confirm there's no configuration or cable issues on your current setup that could be limiting the speed otherwise, could you post a screenshot of the network adapter model? The easiest way would be via device manager. If you hit the windows key, type device manager and hit enter, then on the window that pops up find 'Network adapters' (about half way down) then click the expand arrow next to it. It should look something like this:

dm.png

 

Assuming the computer only has 100Mbps networking currently, you only option would be a faster adapter. Probably the easiest route for someone less tech savvy (meant in the nicest way posssible! Smiley Happy) is to get a gigabit ethernet to USB adapter. They are plug & play on any computer that's remotely modern so you can just plug it in, put your ethernet cable into it and away you go. I just did a quick google and something like this would do the job - https://www.amazon.co.uk/Digitus-Gigabit-Ethernet-USB-Adapter/dp/B008Y6SPN6

It will need a USB3 port to get full speed, but even in a USB2 port it would get around 400Mbps, so fast enough to at least get you the full speed of your VM connection.

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acederby
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Message 17 of 21
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Re: Not getting what I should

I will do this later, need to go to the doctors.  So I am not ignoring you.,

Thanks

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acederby
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Message 18 of 21
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Re: Not getting what I should

Sorry can't screen shot the page so I have just copied what Network adaptors Say
Network adaptors
Bluetooth Device (personal area Network)
Bluetooth Device (RFCOMM Protocol TDI)
RealteKPCIe FE Family Control
RealtekRTL8723 802. 11bgn Wi - Fi Adaptor

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acederby
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Message 19 of 21
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Re: Not getting what I should

Sorry can't screen shot the page so I have just copied what Network adaptors Say 


Network adaptors
Bluetooth Device (personal area Network)
Bluetooth Device (RFCOMM Protocol TDI)
RealteKPCIe FE Family Control
RealtekRTL8723 802. 11bgn Wi - Fi Adaptor

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Superuser
Superuser
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Message 20 of 21
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Helpful Answer

Re: Not getting what I should

FE means fast Ethernet, which is the 100Mbs bottleneck as it can't go faster. Worth looking into the USB option above, or looking into downgrading your package to 100Mbs and Saving some money since that's what you can utilise.
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