Not getting the 150Mbps service I have paid for - normally around 90Mbps - and getting slower (B32 Area)
2 weeks ago
I upgraded from 100Mbps to 150Mbps last year, but I've never seen any speed increase past 100Mbps. I've been told by different engineers it's either due tp attenuations on the TiVo box (which they put in!), a bad coax run from the cab to my house or most recently I have a SuperHub 2 rather than 3.
Along with the speed test stats I've also posted all my router status details. I think from the experience I've gained over the years with Virgin my power levels and line noise are all over the place. I've been with Virgin for at least 12 years now! I'm also concerned by the DHCP errors (many!) on the 30th December 2017.
Re: Not getting the 150Mbps service I have paid for - normally around 90Mbps - and getting slower (B32 Ar
2 weeks ago
Your power levels and downstream SNR are all fine and in spec.
The error counters are showing quite a few T3 errors on one of your upstream channels but unfortunately your log table is full and repeating the same error (known issue) so the T3 errors cannot be put into context. You will need to clear the table and reboot.
The pre RS errors are a tad elevated on a few downstream channels which maybe historical, it maybe worth keeping an eye on them for a sharp rise in errors in a short space of time.
How are you connecting wired or wirelessly?
If wireless, try wired directly to the hub with a Cat 5e cable or better with a device equiped with a gigabit ethernet network card.
Re: Not getting the 150Mbps service I have paid for - normally around 90Mbps - and getting slower...
Area traffic does have a few peaks in the evening and that may impede the speed a little bit however outside of that it is somewhat of a puzzle why you are unable to exceed 100Mbps. You mention that you are using a 1Gbps NIC, has it negotiated that though, is it a green LED where the Ethernet plugs into the hub? If that is okay I wonder how trying a single device with the hub in modem only mode would fare.