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Astragte347
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Not as advertised

Well upgraded to the 100mb speed and the highest speed I have got so far is 13.5mb. Rubbish. Will keep am eye on it and if no improvement I will cancel contract on failing to supply as advertised
Not happy at all
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Forum Team
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Re: Not as advertised

Hi Astragte347,

 

Welcome to the Community!

 

Really sorry to hear you're experiencing slow speeds.

 

I've run a diagnostic on your equipment on your equipment and everything is looking healthy at the moment. Are you connecting wired or wirelessly?

 

If it's wired, can you run a speed test in Modem Mode to get an idea of your wired speed? If you connect wirelessly, you can try changing your wireless channel to find the least congested channel.

 

Let me know how it goes! Smiley Very Happy

 

Josh


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