I'm in Burnley. Same problem. Not internet lastnight all the way till this morning. And now I don't even get 1 meg totally unusable. Got engineer booked for Fri. Not impressed as this broadband is not cheap!
Thanks for replying I'm using 4g on my phone its just unusable i was on phone to virgin and they asked for a speed test and that took ages to load the page. They did mention they were doing work in the area. If that was the case why would I need an engineer next Friday lol