I have just had Virgin media installed in area 24 and I do not get more than 30-40 MBs. There is a bizarre issue where speedtest.net shows 200Mbps but every other speedtest site is showing 30-40Mbps. The best alternate I have used to test is fast.com.
I have also tried downloads from apple, microsoft various akamai servers and i have my own dedicated VPS with a 300Mbps link. All downloads from these servers are showing poor speeds.
Internet browsing also appears to be clunky. I have done ALL the usual troubleshooting tests via cable etc (I am an IT Manager by trade)
I never had these issues with BT Infinity and am not wanting to pay for a service that is not delivering anything near to what i am paying for.
This is a new install so i have a week or so to cancel if any of the moderators would be able to offer some advice or assistance it would be greatly appreciated.
A final note a mate of mine with Vivid has NO issues with the speedtests mentioned above and we have also tested at the same time. I have screenshots to prove this if anyone is interested.