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Kuuhaku
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Network Problems NE33

Does anyone in South Shields NE33 have any Broadband speed problems? Last couple of days I have had the 100MB connection drop to under 10 3 times. each time rebooting the 'Superhub' seems to clear the problem, but wonder if anyone else has problems?

 

Below are the details from the 'Superhub' five minutes ago

 


Downstream Channels
Lock Status    Channel ID    Frequency    Modulation    Rx Power    SNR    Pre RS Errors    Post RS Errors
Locked        3        283000000 Hz    QAM256        2.2 dBmV    41.3 dB      199            0
Locked        1        267000000 Hz    QAM256        1.8 dBmV    41.1 dB      114            0
Locked        2        275000000 Hz    QAM256        2.1 dBmV    40.9 dB      125            0
Locked        4        291000000 Hz    QAM256        1.9 dBmV    41.1 dB      133            0
Locked        5        299000000 Hz    QAM256        3.0 dBmV    40.9 dB      65            0
Locked        6        307000000 Hz    QAM256        3.1 dBmV    40.9 dB      56            0    
Locked        7        315000000 Hz    QAM256        3.1 dBmV    40.9 dB      91            0
Locked        8        323000000 Hz    QAM256        2.8 dBmV    40.8 dB      111            0

 

Can someone from Virgin perhaps check for problems.

 

Cheers

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aG
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Re: Network Problems NE33

Hi I'm dropping every hour and have phoned 2 times to be told everything is fine?? A friend who lives not far is in the same boat!! He has also phoned and been told everything is fine.

Can someone please look into this ?

Cheers
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Stig
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Re: Network Problems NE33

Me to. I'm in ne34 and only getting 1.5mbps instead of 150.

 

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Shortyian
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Re: Network Problems NE33

Hi, I'm NE34 too and have been having problems since yesterday - speed tests are as low as less than 0.5meg then 10 mins later 30meg+ Then 5 mins later back down to less than 0.5meg?!?!?
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aG
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Re: Network Problems NE33

I'm NE33 forgot to say.... My daughters Xbox connection test says I have a 59 Kbps download speed which is too slow for Xbox live!!!!!!

Cheers
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Shortyian
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Re: Network Problems NE33

Also phoned up twice and whilst on the phone went from 0.5meg back up to 30meg+ then get off the phone to be back down to 0.5meg again - very annoying!
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cruse1977
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Re: Network Problems NE33

 

 Also in NE33 - speed is horrific then is fine for a little while, then horrific.  Its been like this for a couple of days

 

 Running MTR shows nasty ICMP from Jarrow onwards, when its good this should be 20ms or less:

 

 

MacBook-Pro-2:~ $ ping cpc3-jarr13-2-0-gw.16-2.cable.virginm.net

PING cpc3-jarr13-2-0-gw.16-2.cable.virginm.net (82.33.0.1): 56 data bytes

64 bytes from 82.33.0.1: icmp_seq=0 ttl=63 time=423.699 ms

64 bytes from 82.33.0.1: icmp_seq=1 ttl=63 time=426.140 ms

64 bytes from 82.33.0.1: icmp_seq=2 ttl=63 time=411.284 ms

64 bytes from 82.33.0.1: icmp_seq=3 ttl=63 time=421.306 ms

64 bytes from 82.33.0.1: icmp_seq=4 ttl=63 time=418.980 ms

64 bytes from 82.33.0.1: icmp_seq=5 ttl=63 time=416.368 ms

64 bytes from 82.33.0.1: icmp_seq=6 ttl=63 time=433.860 ms

64 bytes from 82.33.0.1: icmp_seq=7 ttl=63 time=408.361 ms

64 bytes from 82.33.0.1: icmp_seq=8 ttl=63 time=419.650 ms

 

 Has anyone gotten an answer out of VM yet ? am on call next week Smiley Sad

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aG
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Message 8 of 251
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Re: Network Problems NE33

My connection had been this way for two days....
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Brownie2
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Message 9 of 251
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Re: Network Problems NE33

I am having the same problems my ping goes over 100 at 8:00pm they have told me 3 times now everything is fine

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aG
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Re: Network Problems NE33

My friends are having the same problem and have phoned up aswell !!! But like myself are being told that everything is fine. Fingers crossed someone finds something fast.....
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