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gazthomas
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More Peak time speed woes

for the last few weeks now from 16:30 to midnight the speeds here are ridiculously slow - I was on 100mbps and getting around 10-12 but this weekend have upgraded to 200mbps - during the days its been hitting 210-220 without any problems - now again its down to 30-40mbps - very annoying - what can be done? - this is hard wired ethernet to the hub 2AC 

 

 

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Re: More Peak time speed woes

Hey gazthomas,

Thanks for posting Smiley Happy

Sorry to hear about the slow speeds you're getting at the moment, I appreciate this is inconvenient. Checking your connection I can see that we're currently working on a fault in your area under ref: F004949666 which is going to be reviewed on the 29th March. This fault can cause peak time speed reductions and to resolve this we are performing network upgrades.

If you bump this post on or after the 29th, we will have more info for you.

Thanks for your patience,

Take care.

Heather_J

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