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Swampey97
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Massive latency spikes on PS4

Hi,

I have lately (last few days) been getting massive inconsistencies with ping on PS4 and games on other platforms such as Steam. However, when performing a connection test on PS4 it says I have 35mbps, yet I get a ping between 100-300 and it jumps between those two values

Also, a speedtest on my laptop says I have 6 ping.

I am using a TP Link Powerline adaptor to connect to the hub, and Iive in Lincoln, LN1

 

Any help appreaciated

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Re: Massive latency spikes on PS4

Hi there Swampey97,

 

Really sorry to hear about the connection fault experienced.

 

I'd like to investigate this further for you but I'm unable to locate your account information at the moment.

 

Could you respond via private message with the following information?:

  • Name of the account holder
  • Home address

Hope to hear back from you soon,

 

Nat_J


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