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leolondres2004
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Low speed 1.65mb at full price

Looks like a joke, 1.65mb. My next payment will be without discount, when I do not have 50mb. How much more must be tolerated? .Virgin Media should be ashamed!...Same problems since September 2016

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Re: Low speed 1.65mb at full price

Hi there leolondres2004,

 

Thanks for taking the time to post on the community.

 

Looking at the network, our engineers are still working on the high peak time traffic fault in your area and the review date is still showing as 29th March.

 

I know this is frustrating to say the least and I am sorry for the inconvenience caused.

 

One of my colleagues will be in touch with more information and updates nearer the review date.

 

Regards

Sam

 


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