Menu
Reply
  • 1
  • 0
  • 0
janrea51
Joining in
106 Views
Message 1 of 2
Flag for a moderator

Low Speeds in Area 18

Hi

I am in Area 18 and recently the speeds have dropped drastically.  We signed up for Speedboost which promised up to 150 mbs and recently we have been getting 15 - 25 mbs on 2G and 50 mbs on 5G.  Is anyone else experiencing the same problems in the area?

 

0 Kudos
Reply
  • 8.32K
  • 358
  • 586
Forum Team
Forum Team
91 Views
Message 2 of 2
Flag for a moderator

Re: Low Speeds in Area 18

Hi janrea51,

 

Welcome to the Community!

 

Sorry to hear you're having speed issues.

 

I've run diagnostics on your equipment and everything is looking great at the moment. Levels are all as they should be and there are no issues with the network in your area.

 

Are you able to do a speed test with a wired connection? There are many environmental factors that can negatively influence wireless frequencies so it's best to try wired for a more accurate reading.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply