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Sndandy
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Lost an email

I received an email on the 2/11 & have deleted by accident. I have been in recently deleted however it is only going back as far as the 4/11. I can't see anything on virginmedia on how to email them or even have a live chat. Any ideas please.

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Re: Lost an email

Hi Sndandy,

 

Welcome to the forums, I'm sorry to see you have been having trouble with an email you recently deleted. 

 

Did you delete the email using webmail or client mail? 

 

If client mail are you using IMAP or POP? 

 

Also if client mail which one are you using?

 

If the email was deleted from webmail and isn't in the trash folder then unless it has been saved elsewhere it is likely to be gone. Apologies for this. 

 

Let us know how you get on. 

 

Emma

 


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