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pcheaven
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Lost MDD Timeout - 5mb download at best

for the last 3 weeks we are getting on average 5mb download, I logged into the router and see this, we called customer service after rebooting the router and they just said its local utilization.

 

any tips pls, getting sick of this we are out of contract, and BT fibre looks inviting, especially with topcashback offers

 

29/01/2017
17:24:54 GMT
66050310
Auth Success - Web login successful.
27/01/2017
17:56:12 GMT
68010302
DHCP WAN IP - 77.96.******
27/01/2017
17:55:13 GMT
68000407
TOD established
Time Not Established
Time Not Established
82000200
No Ranging Response received - T3 time-out
Time Not Established
Time Not Established
84000510
Downstream Locked Successfully
27/01/2017
16:52:27 GMT
82000200
No Ranging Response received - T3 time-out
27/01/2017
12:38:53 GMT
68010100
DHCP RENEW sent - No response for IPv4
26/01/2017
19:20:07 GMT
82000200
No Ranging Response received - T3 time-out
23/01/2017
23:24:23 GMT
68010302
DHCP WAN IP - 77.96.*******
23/01/2017
23:23:43 GMT
68000407
TOD established
23/01/2017
23:23:30 GMT
84000510
Downstream Locked Successfully
23/01/2017
23:22:46 GMT
84000500
SYNC Timing Synchronization failure - Loss of Sync
23/01/2017
23:22:46 GMT
84000500
SYNC Timing Synchronization failure - Loss of Sync
23/01/2017
23:22:23 GMT
84020200
Lost MDD Timeout
23/01/2017
23:22:21 GMT
84020200
Lost MDD Timeout
23/01/2017
23:22:21 GMT
84020200
Lost MDD Timeout
23/01/2017
23:22:21 GMT
84020200
Lost MDD Timeout
23/01/2017
23:22:20 GMT
84020200
Lost MDD Timeout
23/01/2017
23:22:20 GMT
84020200
Lost MDD Timeout
23/01/2017
23:22:20 GMT
84020200
Lost MDD Timeout

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Forum Team (Retired) Adam_L
Forum Team (Retired)
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Re: Lost MDD Timeout - 5mb download at best

Hi pcheaven, 

Thanks for posting! Let me start by welcoming you to our forum community! It's always great to see so many people getting involved around here!

I have tested your connection from this side and everything looks great, no errors or time outs inside the Hubs logs and all of your power levels are within the preferred ranges.

Are you still having these issues? If so, please include a recent copy of your Hubs logs in your response for me to compare with the data we have here.

Also, when the connection drops what does the Hubs light sequence indicate?

Take care, 

Thanks, 

Adam.

 


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