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Steven714
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Less than 1mb Download

Not been with Virgin long but my speed seems to be around the 1mb down mark a lot. Webpages take a while to load, tried the test and it says my equipment is fine. Im in area 14.

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Re: Less than 1mb Download

Morning Steven714,

 

Welcome to the community and thanks for posting.

 

My apologies you are experiencing slow broadband speeds. I know how frustrating this can be.

 

I've check your connection, the line and hub have come back as fine.

 

Were the speed tests you completed through a wired or wireless connection? If wireless can you try through wired please to see if the speeds differ?

Do you notice these speeds at all times of the day?

 

Let us know how you get on

Sam


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