Has anyone managed to get out of their contract with virgin media early due to high utilisation?
We suffer badly with it in the evening in my area, so much so sometimes my 50mb internet connection struggles to get 1meg download. When you ring they give you a date, which has been changed since my problems started in November, now expected to cope until 13th of March (no doubt it wont be fixed by then)
Only thing i can say regarding Christmas is it causes A LOT of temporary utilization due to most people being off work/school etc.
If it's got utilization and it's a longer standing fault that's different though.
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We live on a new build estate, all houses prewired for vm. I know some people have had issues since January. Its been affecring us since October, typically just after i had renewed our contract with them and was out of cooling off period
We have been given a date of 13th of March, but i had dates for november, december and January given too me at one point or another