Could a tech have a look at this please:
Downstream Channels Lock Status Channel ID Frequency Modulation Rx Power RxMER Pre RS Errors Post RS Errors
My speed is fine, but gaming is laggy (Choppy World of tanks for example).
Are all those Pre RS errors ok (modem was rebooted a couple of days ago)
And I appear to have two channels missing.
Ping according to broadbandspeedcheker was 327ms
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Sorry you are having problems, definitely looks like something is going on as not only are some channels not locking but there is low SNR in the mix.
Just done a live poll now and still got low SNR on the 219Mhz one
37.6 dB 37.3 dB 37.6 dB 37.6 dB 37.6 dB 35.9 dB 29.4 dB 37.6 dB
Also upstream power level a bit too high
52.3 dBmV 51.8 dBmV
Best we let an engineer take a look please. I will send you a forum PM to arrange an appointment.
Thanks, speak soon
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Hi again Nicola,
Sorry to be a pest, but can you get an engineer out to look at the router please.
Have to keep resetting it to get above 5mbps, which lasts less than a day (makes online gaming a bit iffy!).
Channels 3&4 currently missing on downstream. I suspect faulty router.
Anytime next week will be fine.
Let me know if you need anymore info
Cheers Steve Hough
Shame you are having problems again, that downstream SNR is still not looking good form here:-
35.4 dB 37 dB 37 dB 37 dB 37 dB 7 dB 13.8 dB 36.1 dB
It may be the router but my money is on the line lol, I will book you an engineer appointment and PM you with the details shortly.