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Lag Spikes / Speed Boost

I'm getting lag spikes from 30 ms to 700 ms on games every few minutes anytime of day , Discord and also Buffering  on YouTube.

Logged on to my Virgin Media account, Says Hold on tight. Your speed boost is on the way…

Your speed upgrade will be ready to take your connection from up to 100Mbps to up to 150Mbps. It's all thanks to DOCSIS® - the magic in our cables. Look out for it between July 2015 and July 2015

Discover more with broadband

Can anyone help me with any information about these issues.



virgin media.PNG

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Re: Lag Spikes / Speed Boost

Hi there Tango2,


Thanks for posting Smiley Happy


Sorry to hear about your connection problems, it sounds irritating.


Checking your account I'm not confident that our readings are correct as when I refresh I keep getting different results.


I want to check a few things with you and think it'll be easier if we can keep in touch via PM (purple envelope, top right).


Speak with you very soon,

Take care.


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