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Mtbloser3
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Issue in the Barnsley area

Currently only receiving 2mbs. At peak times. Located in Barnsley. Informed by the VM rep on the phone 17th Nov that there is an issue in the area and it would be fixed in 2 weeks. Still not resolved and been told by VM they don't have a resolution date. Anyone any ideas what the issue is?
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Re: Issue in the Barnsley area

Hello Mtbloser3,

 

Welcome to the community Smiley Very Happy

 

Sorry to hear about your recent connection problems.

 

I've just taken a look and I don't see anything standing our in error. How has your connection been since your last post?

 

I'm hoping things have settled down, but if not, please drop me a PM and I'll be more than happy to investigate further.

 

Thanks again for posting,

Take care.

Heather_J

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Mtbloser3
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Re: Issue in the Barnsley area

Hi Heather,

I am now achieving around 8mb. Although this fluctuates.

I have written to VM (20/12/16) regarding this issue and referenced the complaint j lodged on a call. I am still awaiting a reply.

Regards

Jason
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