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Dannuboy
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Internet speed query.

i never had any internet speed issues up until a month ago, I am on the v200 broadband, and I have called up due to the wifi being slow and intermittent. I have changed the wifi channel a couple of times and ordered the wifi power line kit which I installed today (just to rule out it being signal issues - which still doesn't explain why it worked fine for a year without issue), I have tried several speedchecker tests and all are showing that my download speed is around 4mb and upload 13mb.

surely there must be something wrong here? I'd expect a LOT higher than 4mb, especially seeing as I'm 2 metres away from the wifi powerlead adaptor?

does anyone else get low results via speedcheckers online?

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Re: Internet speed query.

Hi Dannuboy,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your connection.

 

I've run a diagnostic on your equipment and I can see an issue with your Upstream Power levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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