Has anyone else recieved the E-mail stating your now on VIVID, your speed of 100 Mb is now 150Mb to make the most of this we are sending you a new router the hub is the fastest in the land. it will be with you in the next few day`s. That was 30/11/2016 however as it`s now Jan 3rd I have contacted Virgin and they state the E-mail was never sent & there is no record of a new Hub on my account. I have the E-mail has anyone else ????