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Jagur360
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Internet allways slow throughout 5:30pm to 11:00pm

So resently i noticed our home internet gets superslow around 6:00pm we have the 3.0 router.

now, i know we have gotten higher speeds before but we are only getting 3-4 mbps and it is getting harder to browese the internet as some time is talkes  a while to open a webpage and allmost imposibel to watch any videos on Youtube for example. 

Any help or replies would be brilinat thanks! Smiley Very Happy

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Re: Internet allways slow throughout 5:30pm to 11:00pm

Morning Jagur360,

 

Welcome to the community and thanks for posting.

 

I've managed to locate your account and it appears you are being affected by a high peak time traffic fault in your area. Our networks team are investigating the problem and are improving bandwidth and performance to help with this issue. The reference number is F003488830 and has a review date of 5th April.

 

I'm sorry for the inconvenience caused.

Regards

Sam


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