Thanks for the post! I am sorry to hear about your issues with your connection being intermittent. I apologise for any troubles incurred.
I have tested the connection from this side and I noticed that there's a lot of T3 time outs inside the Hubs logs, I would like to arrange for an engineer to attend and investigate things further for you.
I will send you a PM (purple envelope at the top) detailing what's required to proceed with making the booking. Please respond to me there and I'll get this all sorted for you.
Tech fan? Have you read our Digital life blog yet? Check it out