I pay for 100mb but get 0.58k on going for 3 years now, and no manager in sight.
17-01-201721:49 - edited 17-01-201721:59
This is in the TS19 Area.
Yes you read it correct.
I pay VM for 100mb broadband and I get 0.58k yes 0.58k if I want faster I have to stay up till around 3-6 am when wait for it, it goes to around 5mb. This must be a sick joke, I cant even use it.
I get a £10 credit on what? on money I have given for what "Nothing" just to claim 1/4 back this cant be correct. I have had this issue for over 3 years not to no avail, no one phones no one can be bothered to help because they don't know how to help. No senior managers no one at all phones me, updates are none, yet I am expected to just carry on paying for this useless connection, this cant be correct what type of support and service do you call this, think about it for once and have some balls and provide your customers with the information they deserve.