I need an adequate upload speed to maintain stable stream, I've recently become viral.
12-02-201701:04 - edited 12-02-201701:08
At 3 MB/ps for the nicest resolution (1080p), which significantly affects VIDEO QUALITY at higher frame rates, it's intolerable for users and I've had to resort to 6 - 7 MB/ps for a consistent, positive experience; however, 6 - 7 has frequent instability - the transmission becomes distorted at regular intervals to indicate the connection is insufficient. I'm afraid I cannot compromise on either the resolution (720p) or transmission volume (3 MB/ps) - both adversely disrupting the stream value itself - and it's evident I require an improved service.
What should I do? I currently have a 50 MB/ps connection package (for the last 8 years or so), recently updated to 75 for £32 per month, and I'm uncertain how to proceed? I'd appreciate immediate assistance, I think (based on analytics) 25% of my userbase has been affected from the frustration related to these issue(s) from an attempt to upgrade (as demanded) the resolution.