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Felix5867
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I'm paying for 200mb download but only getting 5

I'm paying for200mb download and only getting 5
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SiKi
Up to speed
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Re: I'm paying for 200mb download but only getting 5

You could try a 'wired' connection and post some power levels etc but if i was a betting man i would hazard a guess if its 5Mbps your going to be suffering from 'peak time utilisation'

stand by for your fault reference number and the usual gumpf about planning permission, digging up roads, building new data centers and missions to mars

fingers crossed for you..

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Forum Team
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Re: I'm paying for 200mb download but only getting 5

Hey Felix5867,

 

Thanks for posting and a big welcome to the community Smiley Very Happy

 

Sorry to hear about the slow speeds you're experiencing, I know this can be irritating.

 

I've taken a look at your Hub this afternoon and I'm not seeing anything obvious out of place right now.

 

As SiKi said, it would be great to see some hard-wired speed test results, if you don't have an Ethernet cable, let me know and I'll send one out to you.

 

Hope to hear back from you soon,

Take care.

Heather_J

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