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steviebb
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I have a Vivid Conection but my broadband speed varies all the time.

So much for 200mps.   Sometime I have managed 145 - 150 but this seems to vary and at present am getting 50 mps but droping to 26mps.  Please help.   This is not what I pay for.

 

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Re: I have a Vivid Conection but my broadband speed varies all the time.

Hi steviebb,

 

Thanks for posting on the community. It's nice to have you back here.

 

Sorry to read that you are not achieving the up to 200 Mbps broadband speeds.

 

Were the speed tests you completed through a wired or wireless connection?

If wireless can you try through wired please?

Do you notice this on all your devices?

 

I've checked your connection for any issues that might cause this, the line and hub have come back as fine. There are no faults reported and the traffic on the network is running low.

 

Let us know how you get on

Sam


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