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oroszgaz
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How can i get COMPENSATION

I want to have a simple question how could i get a compensation if I'm receiving 25% of my speed in the past 3-4 moths in paying for 200mb/s vivid and I'm getting in average like 40 mb/s i done several tests and several calls about it but nothing wanna happen... I'm tyred of this

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Bartman007
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Re: How can i get COMPENSATION

Follow the VM complaints procedure, then if not resolved in 8 weeks take it to CISAS.

VM complaints page: click here

 

 

Best of luck






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All the information I provide is available on Google Search, I just make it simple for you Smiley Happy
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Superuser
Superuser
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Re: How can i get COMPENSATION

Bartman has the best path for proper compensation.


You can claim small refund each month of £12.50 if you have a fault reference.



Are you testing wired or wirelessly Though?
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oroszgaz
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Re: How can i get COMPENSATION

Thanks a lot !

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oroszgaz
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Re: How can i get COMPENSATION

Wired connection was tested, the same wired connection witch was able to reach 210mb/s

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