Well many bricks are thrown in the general direction of Virgin si I would like to alternate with a bouquet. After a recent power cut service to PC, laptops etc initially stopped and then resumed at reduces speed. Okay I had 3 phone calls lasting some 90 minutes in total but the tech staff were like dogs with a bone and - especially with the assistance of a Scottish gent in Swansea - we managed to get things back up to a speed where my son can use his Firestick and I can still stream. It was, admittedly, a marathon!
Seems a lot of people get on with 'the Scottish bloke from swansea' no one ever has him name though
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