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pete7049
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Message 1 of 57
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Happy 2nd Birthday F003443743 (SG1).

Due to the current one week waiting time for a reply from VM staff, I'll post this now, and they should pick up on it by my review date.

Well, it's been six months since the last review, and my connection is still dire at peak times. I was told via PM that some work would be carried out in Q2 of this year. I guess that the duct tape and baling twine just didn't do the job. Meanwhile, VM are happily selling their "Super Fast" connection to anyone with a bank account. 

So VM, what's the state of play? Are there any works showing up on your screen? Is there an end in sight for good ol' F003443743, or should I buy it a school uniform for it's next review date? Smiley Happy

F003443743. December '14 - May '17.
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theyollom
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Message 2 of 57
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Re: Happy 2nd Birthday F003443743 (SG1).

Happy Birthday F003443743

 

Tonight 1.30Mbps down. 1.38Mbps up - Ping 682MS  - on a 200Mbps connection - I might have missed the decimal point off the sales brochure

Virgin Media fault status : no known faults in your area (well accept the one we know about but do not advertise because its not a fault really its just overselling)

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pete7049
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Message 3 of 57
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Re: Happy 2nd Birthday F003443743 (SG1).

So, two years down the line, I get a PM from VM "Sorry about that Pete, have a new review date.", priceless! Smiley Happy

F003443743. December '14 - May '17.
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pete7049
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Message 4 of 57
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Re: Happy 2nd Birthday F003443743 (SG1).

(Watch out lads, Pete's on a roll. Smiley Happy ) I take it all back, I've just seen that Usain Bolt feller running down my street, with a screwdriver and a pair of wire strippers. Why he feels the need to do his "Pose" thing at every green cabinet is beyond me. Smiley Happy 

F003443743. December '14 - May '17.
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pete7049
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Message 5 of 57
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Re: Happy 2nd Birthday F003443743 (SG1).

(I warned you. Smiley Happy ) "Oi Usain, cup of tea mate? Nah Pete, can't stop, I'm far too busy." Smiley Happy

 

F003443743. December '14 - May '17.
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Bestie
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Message 6 of 57
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Re: Happy 2nd Birthday F003443743 (SG1).

Yeah he is too busy scamming someone else 

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pete7049
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Message 7 of 57
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Re: Happy 2nd Birthday F003443743 (SG1).

The Mrs was at the sink last Saturday "Ooo, ooo, Pete. There's a VM van outside. Calm down Darlin', they're just plumbing in a new poor soul." Smiley Happy

F003443743. December '14 - May '17.
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pete7049
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Message 8 of 57
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Re: Happy 2nd Birthday F003443743 (SG1).

So, simple question that needs a simple answer, why am I sitting here two years down the line, without a fix?

F003443743. December '14 - May '17.
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pete7049
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Message 9 of 57
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Re: Happy 2nd Birthday F003443743 (SG1).

So, my last post wasn't worthy of a reply from VM then?

I note on my account page that the long awaited free speed boost is due next month (Between Feb' '17 and Feb' '17.), yet peak time speeds are still in single digits. Is there any work planned between now and the speed boost, or will the network take another hammering (Equivalent to taking on scores of new customers.) ? I think that I can guess what the answer will be. Smiley Wink How about VM putting some cards on the table, rather than playing them close to their collective chests. 

F003443743. December '14 - May '17.
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Message 10 of 57
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Re: Happy 2nd Birthday F003443743 (SG1).

Hi pete7049,

Not much more we can tell you beyond confirming that the current estimate fix date is April sorry, (these upgrades will need to be completed before any speed boost is implemented), as soon as networks reveal anything more we'll be in touch.

Ralph_R
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