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delamotta17
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HIGH PING AND LATENCY

Why is my ping on so high value ?

I run the speedtest and shows me 1200 Ping. It's like that for last 3 days.In online games i have 800-1200 ping.

PLs help.Thank you

http://www.speedtest.net/result/5774583921.png

http://www.speedtest.net/result/5774590871.png

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Superuser
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Re: HIGH PING AND LATENCY

How are you connecting wired or wirelessly?

If wireless, try wired directly to the hub with a Ethernet cable

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delamotta17
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Re: HIGH PING AND LATENCY

I am wired , ping is still high.

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Superuser
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Re: HIGH PING AND LATENCY

Posting some basic diagnostic info may help.

Navigate to the hub's GUI using http://192.168.100.1
Don't log in, click the Router Status button in the top right of the screen.
Copy \ Paste the Downstream, Upstream, and Network Logs.

Don't worry about the formatting.

Are you experiencing the high pings all the time, or only during peak evening times?

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delamotta17
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Re: HIGH PING AND LATENCY

Downstream   DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8

Frequency (Hz) 203000000 211000000 219000000 227000000 235000000 243000000 251000000 259000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked
Channel ID 1 2 3 4 5 6 7 8
Modulation 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000
Interleave Depth I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
Power Level (dBmV) 4.99 5.13 5.03 4.90 4.21 4.08 4.52 3.79
RxMER (dB) 38.26 38.26 37.94 37.94 37.94 38.26 37.94 37.94
Pre RS Errors 17876 15184 11000 13655 19712 13397 13040 15168
Post RS Errors 9453 8046 6586 8222 10593 9152 7556 8948

 

Upstream   US-1 US-2 US-3 US-4

Channel Type 2.0 N/A N/A 2.0
Channel ID 34 N/A N/A 35
Frequency (Hz) 30200000 N/A N/A 23600000
Ranging Status Success Other Other Success
Modulation 16QAM N/A N/A 16QAM
Symbol Rate (Sym/sec) 5120000 N/A N/A 5120000
Mini-Slot Size 4 N/A N/A 4
Power Level (dBmV) 49.25 N/A N/A 48.75
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 1 0 0 0
T4 Timeouts 0 0 0 0

 

Network Log

First Time Last Time Priority Error Number Description
05/11/2016 16:07:43 GMT 05/11/2016 16:07:43 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
05/11/2016 15:55:31 GMT 05/11/2016 15:55:31 GMT Error (4) 68010302 DHCP WAN IP - #########
05/11/2016 15:54:27 GMT 05/11/2016 15:54:27 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully
05/11/2016 09:29:15 GMT 05/11/2016 09:29:15 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
05/11/2016 09:29:14 GMT 05/11/2016 09:29:14 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2016 21:21:10 GMT 04/11/2016 21:21:10 GMT Error (4) 68010302 DHCP WAN IP - #######
04/11/2016 21:20:06 GMT 04/11/2016 21:20:06 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully
04/11/2016 13:27:10 GMT 04/11/2016 13:27:10 GMT Error (4) 68010302 DHCP WAN IP -########
04/11/2016 13:26:26 GMT 04/11/2016 13:26:26 GMT Error (4) 68000407 TOD established
04/11/2016 13:26:01 GMT 04/11/2016 13:26:01 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2016 13:25:49 GMT 04/11/2016 13:25:49 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2016 13:25:43 GMT 04/11/2016 13:25:43 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2016 13:25:40 GMT 04/11/2016 13:25:40 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2016 13:25:33 GMT 04/11/2016 13:25:33 GMT Notice (6) 84000510 Downstream Locked Successfully
04/11/2016 13:25:14 GMT 04/11/2016 13:25:14 GMT Critical (3) 82000600 Unicast Maintenance Ranging attempted - No response - Retries exhausted
04/11/2016 13:25:14 GMT 04/11/2016 13:25:14 GMT Critical (3) 82000300 Ranging Request Retries exhausted
04/11/2016 13:25:13 GMT 04/11/2016 13:25:13 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
04/11/2016 13:25:11 GMT 04/11/2016 13:25:11 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out

 

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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delamotta17
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Re: HIGH PING AND LATENCY

all day , sometimes is ping lower but is floating.
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Forum Team
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Re: HIGH PING AND LATENCY

Hi delamotta17,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your connection.

 

I'd like to look into this for you but I can't seem to locate your account. I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details from you.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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