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Andy75
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Green flashing light

Hi I've been a customer for 3weeks and since yesterday I have a green flashing wifi symbol on my hub and my speeds have dropped loads is there anything I can do to fix this
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Forum Team (Retired) Adam_L
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Re: Green flashing light

Hi Andy75, 

Thanks for letting us know about your issues with your slow speeds and flashing green wifi light, I apologise for any inconvenience caused.

I have tested things from here and I noticed a very high number of T3 time outs inside the Hubs logs, this will need to be looked at by one of our engineers. I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with making the booking. Please respond to me there and I'll get this sorted for you.

Take care, 

Thanks, 

Adam.

 


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