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Barteks
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Glitches in connection

Hi,

For the last couple of months, I am experiencing annoying glitches in connection. They last for 1-2 minutes and there are up to 10 of them a day.

All tabs on the Google Chrome get frozen and dispaly the message about lack of connection. It affects not only the Internet browser but also the Skype, FTP and all home network activities including those via the WiFi which eliminates the PC

During the glitch all LED on the router are lit.

After 1-2 minutes the connection gets reinstated.

Any idea what causes the issue?

 

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Forum Team (Retired) Adam_L
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Re: Glitches in connection

Hi Barteks, 

Thanks for the post! I am sorry to hear that you've been having troubles with brief disconnections, I apologise for any inconvenience.

I've run some checks on your connection from here and I noticed that there's some time outs inside your Hubs logs, I would like to arrange for this to be investigated further by one of our engineers for you.

I'll send you a PM (purple envelope at the top) detailing what's required in order to proceed with making the booking. Please respond to me there and I'll ensure this all gets booked and secured for you.

Take care, 

Thanks, 

Adam.


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