For the past few weeks I seem to be having trouble with speed. I am currently paying for 152MB fibre broadband but at the moment I am getting anywhere between 20 and 5 MB on both Wired and Wireless. It doesnt matter if I reset my router or leave it running I still only get the maximum above.Can anyone help?
Here is both a speed test graphic and the settings from my router.
Thanks for posting and a warm welcome to the community.
My apologies that you are having issues with the broadband speeds.
Looking at your connection, the downstream power levels are too low at -15 dBmV and the upstream is too high at +54 dBmV. For this I would like to arrange an engineer appointment to adjust these for you. I've sent you a PM (purple envelope icon, right corner) requesting some details.
There is also a high peak time traffic in your area which is causing slow speeds. Our networks team are investigating the problem and are improving bandwidth and performance to help with this issue. The reference number is F003494930 and with a review date of 8th February 2017.