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Message 11 of 15 (102 Views)

Re: Gamer 200 speed not great

I spoke to a technician online last night who took over my pc and who checked the stats using the same link saying everything looked fine??? Im bloody confused for its clearly not fine. Im also unable to check the stats on my pc aas Im getting the same refuse to connect bullcrap

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Message 12 of 15 (91 Views)

Re: Gamer 200 speed not great

Downstream:

Downstream bonded channels Channel Frequency(Hz) Power
(dBmV) SNR
(dB) Modulation Channel ID
12990000003.540.3256 qam45
23230000003.540.3256 qam48
33150000003.440.3256 qam47
43070000003.440.3256 qam46
52910000003.540.3256 qam44
62830000003.440.3256 qam43
72750000003.240.9256 qam42
82670000003.740.3256 qam41
92590000003.540.3256 qam40
102510000003.440.3256 qam39
112430000003.540.3256 qam38

 

Upstream:

Upstream bonded channels Channel ID Frequency(Hz) Mode Power
(dBmV) Modulation Channel Bandwidth(Hz) Symbol Rate (ksps)

5746200000ATDMA47.564 qam64000005120
5932600000ATDMA47.564 qam64000005120

 

Network Log:

Network Log Date And Time Error Number Event Description

2017-04-20 14:04:52.0084020200Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 14:37:18.0068010100DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 14:38:16.0084020200Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 14:42:55.0068010100DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 14:43:03.0084020200Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 14:45:44.0068010100DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 14:46:39.0084020200Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 14:47:08.0068010100DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 14:47:28.0084020200Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 14:48:08.0068010100DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 14:48:24.0084020200Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 14:48:33.0068010100DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 14:48:37.0068010400DHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 14:48:41.0084020200Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 14:52:11.0069010200SW Download INIT - Via Config file
2017-04-20 14:52:38.0084020200Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 15:41:36.0069011200SW download Successful - Via Config file
2017-04-20 15:45:57.0084020200Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 18:50:58.002417164308Unit has been restored to factory defaults from a software issued command;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 18:51:19.0084020200Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

 

 

 

 

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Message 13 of 15 (226 Views)
Helpful Answer
confirmed by redzombie
a week ago

Re: Gamer 200 speed not great

Red i'm from same area and the engineer told me this, He explained the UBR is over utilized because they have added more areas around us (mullusk, brambles) so they need to upgrade the CMTS, They said they have been told it should be fixed by the 2nd week in May

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Message 14 of 15 (65 Views)

Re: Gamer 200 speed not great

[ Edited ]
I hope so else I'll be cancelling and going elsewhere. Thanks for the heads up 😃
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Message 15 of 15 (17 Views)

Re: Gamer 200 speed not great

Hi redzombie, 

 

Thank you for keeping us updated. 

 

I have popped a reply to you in this thread http://community.virginmedia.com/t5/Speed/Area-26-slow-broadband-since-November-2016/m-p/3407226#M16...

 

But in future I shall pop my replies to you here. 

 

I hope this is ok for you. 

 

Speak to you soon. 

 

Emma


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