Not sure what the below means - but the internet connection was fine after 2am last night - getting 170mbs from a wired connection and 120 from wireless, but from 5pm to 2am I was getting between 5-20mbps - just not good enough when i'm paying for a top tier service
Really sorry to hear you're experiencing speed issues.
I've located your account and I can see an issue with the network in your area affecting speeds at peak times - Ref.(F004295691). Our technicians are working to get this resolved and have set a review date of 28th June 2017.
I'm really sorry for any inconvenience this may cause.
All the best
Tech fan? Have you read our Digital life blog yet? Check it out