Menu
Reply
  • 1
  • 0
  • 0
Juned0123
Joining in
51 Views
Message 1 of 2
Flag for a moderator

Free speed upgrade

Hello, I am new to this, can someone please help me. I have recently upgraded to 100mbps free upgrade via my Virgin account but I am still getting my old speed of 50mbps. It is showing on my accout everything is completed.

I have even rebooted the router twice, turned it on and off still not working. Can someone manually change the setting as I still not think my router is locked to old speed.

Thanks
0 Kudos
Reply
  • 2.82K
  • 46
  • 362
Buffer6
Trouble shooter
37 Views
Message 2 of 2
Flag for a moderator

Re: Free speed upgrade

If you login to https://my.virginmedia.com and run the broadband test, it should download the new speed config automatically.

0 Kudos
Reply