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Mavic03
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Fed up with slow broadband

I thought by joining virgin after being loyal to both BT and SKY for amny years, now i get speeds as low aa 18 and constant messages sayimg your intermet connection is slow.or its dropping, what happened to the potential 200, and we are paying dor everything they have to offer
SO DISAPPOINTED
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Superuser
Superuser
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Re: Fed up with slow broadband

How are you connecting wired or wirelessly?

If wireless, try wired directly to the hub with a Cat 5e cable or better with a device equiped with a gigabit ethernet network card.

Are you experiencing slow speeds all the time, or only during evening peak?

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Forum Team
Forum Team
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Re: Fed up with slow broadband

Hi Mavic03,

Apologies for your poor speeds though I would like to echo what Griffin has asked. I have tested your connection and can find no congestion, no network errors or anything else that would be likely to cause reduced speeds. 

To achieve speeds of 100mb and above your wired devices need a gigabit network card and Cat5e or Cat6 Ethernet cable. For wireless you need AC or N standard, multi-stream WLAN card.

Keep us updated so we can offer further support if needed Smiley Happy


Jen
Forum Team



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