I was recently given a fault reference F004974963 for my area (SM4) but was not provided with much information about this - please can someone take a look and let me know what it concerns and what the estimated fix date is? Much appreciated, thanks.
Won't have a fix date, it will be a review date only.
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I've just checked on your connection and can't see the fault you're referring to but can see that you are affected by fault F004996809. This is for contention in the area which will cause poor speeds at peak times. This is due for review 03/05/17.