Re: Fault F003313390 area 14 S65 Fixed ? I don't think so !!
Apologies for the ongoing slow speeds. I have looked into this for you and note that fault ref: F003313390 was closed on 30-11-2016 following the move of modems to a newly installed CMTS. Yours was one of those moved and the peak time speeds should be much improved as a result.
However, the congestion data is not polling correctly so I've flagged this up to I.T. As soon as they resolve it I'll re-test your connection and we'll take things from there.