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iantommo123
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Fault F003313390 area 14 S65 Fixed ? I don't think so !!

Fault F003313390 area 14 S65 supposidly fixed I really don't think so

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Forum Team
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Re: Fault F003313390 area 14 S65 Fixed ? I don't think so !!

Hi iantommo123,

Apologies for the ongoing slow speeds. I have looked into this for you and note that fault ref: F003313390 was closed on 30-11-2016 following the move of modems to a newly installed CMTS. Yours was one of those moved and the peak time speeds should be much improved as a result.

However, the congestion data is not polling correctly so I've flagged this up to I.T. As soon as they resolve it I'll re-test your connection and we'll take things from there.

Hope you don't mind waiting a day or few Smiley Happy

 


Jen
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Swiftels55
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Re: Fault F003313390 area 14 S65 Fixed ? I don't think so !!

What area are you from?

 

I had the same fault number and mine has been great ever since they fixed it!

 

5903234347

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