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kenat79
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F003562493

Hi - I'm looking to come back to Virgin but left because of over subscribing in the CR6 area.

Was wondering if F003562493 has been fixed yet?

Thanks

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Re: F003562493

Hello kenat79,

Thanks for getting in touch Smiley Happy

Great to hear that you're thinking of coming back to us! I've checked the fault ticket you've provided and I can confirm that fault has been closed. I'd have to test the area to be sure on the usage.

Hope this helps,

Take care.

Heather_J

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kenat79
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Re: F003562493

Hi Heather

Good news then! So hopefully that's cured the over subscribed problem Warlingham, Surrey was having - CR6 9RT

 

Ken(at79)

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Re: F003562493

Hello kenat79,

Thanks for getting in touch Smiley Happy

Great to hear that you're thinking of coming back to us! I've checked the fault ticket you've provided and I can confirm that fault has been closed. I'd have to test the area to be sure on the usage.

Hope this helps,

Take care.

Heather_J

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kenat79
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Re: F003562493

Hi Heather

Good news then! So hopefully that's cured the over subscribed problem Warlingham, Surrey was having - CR6 9RT

 

Ken(at79)

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Joe92
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Re: F003562493

I do hope the issue associated with the original fault is indeed fixed. As a note of caution - and as Heather mentioned - you would be strongly advised to get written confirmation that all is good i.e. that the same oversubscription fault hasn't re-emerged under a different number...a scenario, unfortunately, that is more common in this forum than you'd think. Good luck!

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kenat79
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Re: F003562493

Hello Again

Can you check my area for any known problems - over utilization etc etc - also when I put in my postcode  CR6 etc it says the area isn't cabled yet! Hopefully this is an error Smiley Happy

Thanks

Ken

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kenat79
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Re: F003562493

Hi

Can you check the area for usage etc before I sign on the dotted line!

Ken

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Re: F003562493

Hi Ken,

Thanks for keeping in touch Smiley Happy

Could you please send me your address via PM so I can take a look a the specific cable that'll be servicing your property.

Many thanks.

Heather_J

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