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Kael
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Extremely slow speed in evenings.

Hi

 

Have had constant speed issues in afternoons/evenings for months now. Follwed everything and nothing fixes it. Some help please.

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Kael
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Re: Extremely slow speed in evenings.

bump

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Re: Extremely slow speed in evenings.

Hi Kael,

 

Welcome to the Community!

 

Really sorry to hear you're experiencing speed issues.

 

I've located your account and I can see an issue with the network in your area affecting speeds at peak times - Ref.(F003838677). Our technicians are working to get this resolved and have set a review date of 22nd February.

 

I'm really sorry for any inconvenience this may cause.

 

All the best

 

Josh


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