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Jayzy
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Extremely poor connection speeds area 01.

For months now during peak times why does my connection drop to less than 2mb.
I'm paying for 100mb so I expect speeds much greater than 2mb, especially during peak times when I mainly use the internet.
It's ridiculous, I can barely even browse the Internet on my phone never mind do anything else. I understand that it says "up to 100mb" but this is beyond a joke.

Surely someone can help.
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Re: Extremely poor connection speeds area 01.

Hi Jayzy,

 

Thanks for posting!

 

Sorry to hear you're having trouble with your speeds.

 

I can see from your account that you've already spoken to our team about the network issue in your area - Ref.(F004943881).

 

Let me know if there's anything else I can do to help.

 

All the best! Smiley Very Happy

 

Josh


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